House rules

Q: How do I request additional amenities during my stay?

You can easily request additional amenities during your stay by contacting our team. Let us know, and we'll do our best to meet your needs!

Q: What are the opening hours of the hotel's various facilities?

Our facilities are available at various times. For specific pool, restaurant and other facility opening hours, please feel free to contact us or check the information on our website.

Q: Are there additional costs associated with using certain amenities or facilities?

Some facilities may incur additional charges. We encourage you to inquire about any additional charges when booking or upon arrival.

Q: Are there special facilities for families or children at the hotel?

Yes, we have several facilities and amenities designed specifically for families and children. Please contact us for more information on what we offer for young guests.

To ensure a pleasant and comfortable stay for all our guests, we have established some house rules. We kindly ask you to respect these rules during your stay at Cortijo de Vilo. Together we will ensure a nice and relaxed atmosphere!

What else you need to know about your stay at Cortijo de Vilo

We are not responsible for any accidents or damages.

Check-in: 15:00 to 20:00
Check-out: 11:00

Please inform Cortijo de Vilo in advance of your expected arrival time. You can use the special requests field while booking, or contact the property directly using the contact details on the booking confirmation.

Cancellation Policy

Cancellations up to 3 weeks before the effective date: 25% of the total cost of the reservation.
Cancellations up to 2 weeks before the effective date: 50% of the total cost of the reservation.
Cancellations less than 6 days before the effective date: 100% of the total cost of the reservation.
If you cancel any part of your reservation during your stay, no refund is possible.

House Rules

No noise after 10 p.m.
If keys are lost, a fee of €25 applies.

We are here to help

Do you have any questions or special requests during your stay? Our team is ready to support you and make sure your stay at Cortijo de Vilo is unforgettable. Please do not hesitate to contact us!